Your Greenlight Questions Answered

Marshfield Medical Center Credit Union > Blog > Your Greenlight Questions Answered
faq greenlight

MMCCU recently announced a pioneering initiative to offer a Greenlight Debit Card for kids, solidifying our position as the first credit union in the State of Wisconsin to provide this innovative financial tool. Learn more about the partnership HERE.

Have questions? We’ve put together a FAQ to help explain this awesome program!

Can existing Greenlight customers be added to the program?

Yes! Once existing Greenlight customers add their Marshfield Medical Center CU account as a funding source they can reach out to Greenlight customer service and request to be added to the Marshfield Medical Center CU partnership program.

Is there a minimum age to have a Greenlight card?

We support kids and grownups of all ages. No minimum (or maximum) age here. The Primary must be at least 18 years old and a U.S. resident.

Is this a debit or credit card?

Greenlight is a debit card for kids, not a credit card. Parents load money onto the card from their own funding source connected through their Greenlight app. And because it’s a debit card, kids can’t spend what isn’t there. That’s a pretty valuable life lesson.

Can I send money to my child’s Greenlight card from the Marshfield Medical Center CU app or website?

No, Greenlight is its own individual app, but within the Greenlight app you can send money to your child’s card, turn their card on/off, set up spending controls, allowance, chores and more.

Is there an app for kids?

Kids and parents will both use the same Greenlight app you see in the app store, but have two different experiences and individual login credentials. Parents can set up their child’s login under the child’s profile settings.

How long does it take for my debit card to arrive?

After completing registration or requesting a replacement card, your debit card will arrive within 7-10 business days. If you would like to expedite your shipping for your card to arrive within 2-3 business days, you can call our customer service team at 888-483-2645 within 12 hours of signing up. You can request to have your shipping expedited for a one-time fee of $24.99.

Learn more about MMCCU’s programs for kids at www.mmccu.com/kids!

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